News



CDC Rejections for eligibility 11/14/2018

DMH is still having issues processing their eligibility files so you may encounter a CDCUW/PAUW with rejection error: "Recipient does not have eligibility for this transaction date."

We do not have an ETR from DMH on the resolution. However DMH did say they would honor PA adjustments for PA's that have been rejected for eligibility reasons.


Keeping you informed,
Milan Medical Team
(UPDATED) CDC Rejections for eligibility 11/13/2018

DMH is currently having issues processing their eligibility files so you may encounter a CDCUW/PAUW with rejection error: "Recipient does not have eligibility for this transaction date."

DMH will not have this resolved until Wednesday. Please attempt to resubmit the CDCUW tomorrow.


Keeping you informed,
Milan Medical Team
Veteran's Day Observance 11/12/2018

Please be advised that the core staff of Milan Medical will be unavailable on Monday, November 12, 2018 in observance of Veteran's Day. We will only have 1 person responding to emails.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

Thank you,
Milan Medical Management
DMH/OHCA PA Communications issues for 10/23/2018 PAs

If you have a PA that was accepted by DMH on 10/23 but is not appearing at OHCA, Mark Reynolds of DMH has informed us that there were PA transmittal issues last night between OHCA and DMH. They are working to fix this issue. It may take a day or so.


Keeping you informed,

Milan Medical Team

Maintenace Downtime: Wednesday Oct. 10th 2018 @ 9:30PM

Milan will be down for maintenance on Wednesday Oct. 10th 2018 @ 9:30PM for approximately 15 minutes.


Keeping you informed,
The Milan Medical Team
Maintenance Window: Wednesday, Oct 3, 2018 9:30pm - 10pm

Tonight (10/3/18), we will be down briefly for a maintenance update between 9:30pm to 10pm.


Keeping you informed,
Milan Medical Staff
9/5/2018, RAs have been downloaded

OHCA has resolved their server issues. We just finished downloading the RAs from the OHCA website. The system will now process these which takes a couple of hours.

We apologize for any inconvenience.


Keeping you informed,
Milan Medical Team
Delay in RAs today, September 5th, 2018

Please be advised that OHCA did not post Remittance Advices (RAs) this morning. OHCA said they had issues with their server and will get them posted as soon as possible.


What this means?

Your RAs will not be in Milan until they are posted on the OHCA website. OHCA did indicate that they would be posted sometime today. We will be checking the website repeatedly throughout the day for your RAs. You will have access to your RAs once they are downloaded and processed.

If you use Milan's payroll feature, and you pay your therapists based on your RA, you will not be able to run payroll until the RA has arrived and is processed. Admins can see if your RA has arrived by going to your RA report, click Search and look for an RA with the run date of 2018-09-05.


Keeping you informed,
Milan Medical Team
Labor Day Observance: Monday, September 3rd, 2018

Please be advised that the Milan Medical staff will be unavailable on Monday, September 3rd, 2018 in observance of Labor Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.


Thank you,
Milan Medical Management
Additional Repairs - Downtime 1 to 3pm 8/19/2018

The update to the faulty OS caused some additional issues, Milan will be down for additional maintenance for a minimum of 2 hours, from 1PM to at least 3PM today, 8/19/2018. We apologize for the short notice, and the additional inconvenience.


Thank you,

Milan Medical Team