Maintenance Downtime: Wednesday, December 12th 2018 @ 9:30PM
Milan will be down for maintenance on Wednesday, December 12th 2018 @ 9:30PM for approximately 15 minutes.
Keeping you informed,
The Milan Medical Team
Maintenance Downtime: Friday, November 30th 2018 @ 4:30PM
Milan will be down for maintenance on Friday, November 30th, 2018 @4:30PM for approximately 15 minutes.
Keeping you informed,
The Milan Medical Team
da Vinci Offices closed Thurs & Frid for Thanksgiving 2018
Please be advised that the Milan Medical staff will be unavailable on Thursday, November 22, 2018 & Friday, November 23, 2018 in observance of Thanksgiving.
**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM THURSDAY(11/22), FRIDAY(11/23), SATURDAY(11/24), & SUNDAY(11/25) WILL BE ANSWERED ON MONDAY(11/26) MORNING**
Thank you,
Milan Medical Management
CDC Rejection issue has been resolved at DMH 11/15/2018
DMH has resolved their eligibility issues. You should now be able to resubmit CDC's that were denied due to eligibility.
Keeping you informed,
Milan Medical Team
CDC Rejections for eligibility 11/15/2018
DMH is still having issues processing their eligibility files so you may encounter a CDCUW/PAUW with rejection error: "Recipient does not have eligibility for this transaction date."
There is no ETR from DMH on the resolution. However DMH did say they would honor PA adjustments for PA's that have been rejected for eligibility reasons.
Keeping you informed,
Milan Medical Team
CDC Rejections for eligibility 11/14/2018
DMH is still having issues processing their eligibility files so you may encounter a CDCUW/PAUW with rejection error: "Recipient does not have eligibility for this transaction date."
We do not have an ETR from DMH on the resolution. However DMH did say they would honor PA adjustments for PA's that have been rejected for eligibility reasons.
Keeping you informed,
Milan Medical Team
(UPDATED) CDC Rejections for eligibility 11/13/2018
DMH is currently having issues processing their eligibility files so you may encounter a CDCUW/PAUW with rejection error: "Recipient does not have eligibility for this transaction date."
DMH will not have this resolved until Wednesday. Please attempt to resubmit the CDCUW tomorrow.
Keeping you informed,
Milan Medical Team
Veteran's Day Observance 11/12/2018
Please be advised that the core staff of Milan Medical will be unavailable on Monday, November 12, 2018 in observance of Veteran's Day. We will only have 1 person responding to emails.
This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.
Thank you,
Milan Medical Management
DMH/OHCA PA Communications issues for 10/23/2018 PAs
If you have a PA that was accepted by DMH on 10/23 but is not appearing at OHCA, Mark Reynolds of DMH has informed us that there were PA transmittal issues last night between OHCA and DMH. They are working to fix this issue. It may take a day or so.