Please be advised that the Milan Medical staff will be unavailable on Wednesday, November 11, 2026 in observance of Veterans Day.


**ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM WEDNESDAY (11/11/26) WILL BE ANSWERED ON THURSDAY (11/12/26)**


Happy Holiday!
Milan Medical Management

11/02/2026 3:10PM-
As of right now CDCs are failing with the reason
"Failed Connection! Upload abort!"

DMH is aware of the issue and currently fixing the problem. There is no ETR at the moment.

The best thing to do is to resubmit at a later time. You will highlight the CDCUW and click on submit. It may be best to wait until later tonight or tomorrow.

Milan Medical Team

Milan will be down briefly on Wednesday, October 21, 2026 from 9:30pm - 10pm.


Milan Medical Team

Milan will be down briefly for system updates on Sunday, October 18, 2026 starting at 9:30pm and ending no later than 10pm.


Milan Medical Team

Milan will be down briefly on Wednesday, October 7, 2026 from 9:30pm - 10pm.


Milan Medical Team

Please be advised that the Milan Medical staff will be unavailable on Monday, September 7, 2026 in observance of Labor Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(9/5), SUNDAY(9/6), & MONDAY(9/7) WILL BE ANSWERED ON TUESDAY(9/8) MORNING***


Happy Holiday!
Milan Medical Management

The duplicate results have been fixed for everyone. The future CDC issue has been resolved. The CDCs in CDCUW for invalid transaction date can now be submitted again. You will highlight the CDCUW and then click on submit.

Milan Medical Team
-----------------------------------------------
08/17/2026 10:42am

Duplicate Results: You may have an increase in Userwait items that appear to have duplicate payments. We are fixing this issue so please avoid adjusting these items since we will remove the duplicates. We've fixed the issue for all future RAs.

CDC Issues: CDCs are currently into CDCUW for Transaction date problem. We made adjustments with our new server that may have impacted the date on CDCs. The issue only happens when you are submitting a CDC for a future date. We are working to get this resolved.

We will give an all clear once these issues are resolved.


Milan Medical Team

Milan will be offline for a server upgrade on Saturday, August 15, 2026 from 8am to 4pm. The scans feature in Milan will be down for longer due to copying data to the new server. We recommend not using the scans feature until Tuesday, August 18th or until we give the all clear message. We apologize for any inconvenience.

Milan Medical Team

Milan will be offline for a server upgrade on Saturday, August 15, 2026 from 8am to 4pm. The scans feature in Milan will be down for longer due to copying data to the new server. We recommend not using the scans feature until Tuesday, August 18th or until we give the all clear message. We apologize for any inconvenience.

Milan Medical Team

Milan will be down for maintenance on Saturday, Aug 1,2026 from 9am - 10am


Milan Medical Team