As of right now CDCs are being rejected by DMH for this reason.
"Recipient does not have eligibility for this transaction date"

DMH seems to be having an issue with eligibility in their system. You can resubmit the CDC once DMH has fixed their problem. You will highligh the CDCUW and click on submit.

Milan Medical Team

Please be advised that the Milan Medical staff will be unavailable on Friday, July 4, 2025 in observance of Independence Day.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM FRIDAY(7/4), SATURDAY(7/5), & SUNDAY(7/6) WILL BE ANSWERED ON MONDAY(7/7) MORNING***


Happy Holiday!
Milan Medical Management

DMH will no longer accept the TASI as justification. We have learned that this actually means they will not accept the TASI in any CDC filings (Discharges, old charts, new PACDCs, etc). Effective today, July 1, we no longer send the TASI to DMH. It can still be entered into Milan and/or viewed for older charts.

Milan Medical Team

RESOLVED as of 3:44PM
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We seem to be having phone issues at the moment on our support line. We will update you as soon as its resolved. Please email us for any issues for the time being.

support@milanmedical.com

We apologize for the inconvenience

Milan will be down briefly on Wednesday, June 11,2025 from 9:30pm - 10pm.


Milan Medical Team

Milan will be down briefly on Thursday, June 5,2025 from 9:30pm - 10pm.


Milan Medical Team

Please be advised that the Milan Medical staff will be unavailable on Monday, May 26, 2025 in observance of Memorial Day.

This will not affect our billing system. Approved notes will automatically be posted on Monday night. As usual, any notes approved after Monday will need to be manually posted by an Admin.

***ALL VOICEMAIL & EMAIL SUPPORT REQUESTS FROM SATURDAY(5/24), SUNDAY(5/25), & MONDAY(5/26) WILL BE ANSWERED ON TUESDAY(5/27) MORNING***


Happy Holiday!
Milan Medical Management

Hi All,

Please disregard the urgent notice from Availity about the Availity Migration of File Transport Connections. Milan is already configured properly to handle these changes.


Milan Medical Team

Milan will be down briefly on Wednesday, April 16th, 2025 from 9:30pm - 10pm.


Milan Medical Team

It looks like PICIS is now back up and CDCs are processing. Please make sure to highlight any CDCUW's that were rejected for "Failed Connection" and click on resubmit.
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As of right now CDCs are failing with the reason
"Failed Connection! Upload abort!"

PICIS is currently down at the moment.

The best thing to do is to resubmit at a later time. You will highlight the CDCUW and click on submit. It may be best to wait until later tonight or tomorrow.

Milan Medical Team