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Milan Medical
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Our Office
Milan Medical
(*NEW* Mailing Address)
PO Box 720455
Oklahoma City, OK 73172
866.773.3867
405.445.5890
405.773.8675
da Vinci Network Services
(Physical Address)
201 Robert S Kerr Ave.
Suite 603
Oklahoma City, OK 73102
866.773.3867
405.445.5890
405.773.8675
Our Help Desk
Available Monday through Friday from 8am - 5pm Central Time, our primary means of providing support is our help desk.
In addition to handling issues relating to our software and service, we also field a lot of questions about:
starting up a new business
computer issues
networking issues
navigating rules, regulations, and bureaucracies
Aside from the support line, our
training videos
page is a great resource for self-paced walkthroughs and information gathering.
Because of privacy reasons, we are not able to help with any clinical related issues.
The help desk can be reached by calling toll free at:
866.773.3867
or by direct dial at:
405.445.5890
or by sending an email to:
support@milanmedical.com
Resources
Group Chat
Remote Training
Remote Assistance
Documents
Below is a list of our commonly sought out documents.
Milan Security Statement (PDF)
Milan Manual (PDF)
Milan Manual (HTML)
LOC/LOT Manual (PDF)
Patient Handling A-Z for Agencies
UPDATED!
Patient Handling A-Z for LBHP
UPDATED!
Handling Rehabilitation Services in Milan
Milan Mobile Instructions
New Customer Packet
- Useful information for new Milan customers.
HP EDI Request Form
- Required form for OK Medicaid providers.
Scanner Test Page
- Useful form to help diagnose scanner issues.
Standard Milan Contract
- Milan contract for all other providers.
Business Associate Agreement
- Additional privacy agreement.
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